Last updated January 2026

Terms & Conditions

These terms govern your use of paperbarkabode.com and any purchase made through it. By placing an order you agree to these terms.

The seller

Paperbark Abode operates from Unit 3, 1809–1811 Ferntree Gully Road, Ferntree Gully VIC 3156, Australia. Contact: [email protected] · +61 2 5943 9556.

Pricing and payment

All prices are listed in Australian dollars (AUD) and include GST where applicable. Payment is processed securely through our payment provider at checkout. An order is confirmed only once payment has cleared.

Products

Because our pieces are made and finished by hand, slight variations in colour, grain and texture are part of the character of the work and are not considered defects.

Stock and availability

If an ordered item is unexpectedly out of stock we will contact you and offer a full refund or alternative.

Shipping, returns and cancellations

Our Shipping, Refund and Cancellation policies form part of these terms.

Consumer guarantees

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and to compensation for other reasonably foreseeable loss or damage.

Intellectual property

All content on this site — text, images, designs and trademarks — is owned by Paperbark Abode and may not be reproduced without written permission.

Governing law

These terms are governed by the laws of the State of Victoria, Australia.